This Privacy Policy explains how RVG Capital LLC, operating under the professional brand Ben Joanis (“Ben Joanis,” “we,” “us,” or “our”), collects, uses, and protects information submitted through benjoanis.com (the “Site”). RVG Capital LLC is the legal entity responsible for the Site and the Ben Joanis Messaging Program.
1. Information we collect
We may collect information you choose to provide, including your name, email address, telephone number, company, transaction or partnership interests, and the contents of your message. We may also collect routine technical information such as browser type, device information, referring pages, and general usage data.
2. How we use information
We use information to respond to inquiries, evaluate potential financing or professional opportunities, schedule conversations, provide requested communications, maintain business records, protect the Site, and improve our services and operations.
3. Service providers and professional relationships
We may use service providers for website hosting, communications, analytics, scheduling, security, and customer relationship management. Information may also be shared when reasonably necessary to respond to a request, comply with law, protect rights or safety, or with your direction or consent. Submitting an inquiry does not authorize us to distribute sensitive borrower documents.
4. Mobile information and messaging consent
We do not sell or share mobile telephone numbers, SMS opt-in information, or messaging consent with third parties or affiliates for their own marketing or promotional purposes. We may disclose this information to service providers that help operate our communications program, but only as necessary to provide those services and subject to appropriate restrictions. Message frequency varies. Message and data rates may apply.
5. Cookies and analytics
The Site may use limited cookies or privacy-conscious analytics to understand performance and usage. You can control cookies through your browser settings, although disabling them may affect certain features.
6. Data retention and security
We retain information for as long as reasonably necessary for the purposes described here, including legal, operational, and recordkeeping needs. We use reasonable administrative and technical safeguards, but no website or transmission method can be guaranteed completely secure. Do not submit Social Security numbers, bank statements, credit reports, account credentials, or other sensitive financial documents through this Site.
7. Your choices
You may ask us to update or delete information, subject to applicable legal and recordkeeping requirements. You may opt out of text messages by replying STOP. For messaging help, reply HELP.
8. Children’s privacy
This Site is intended for business and professional use and is not directed to children under 13. We do not knowingly collect personal information from children.
9. External websites
The Site may link to independent websites or service providers. Their practices are governed by their own policies, not this Privacy Policy.
10. Changes and contact
We may update this Policy by posting a revised version and changing the date above. Questions for RVG Capital LLC regarding the Ben Joanis professional brand may be directed to ops@benjoanis.com.